Privacy Policy

Online Privacy Policy Document

Last updated: January 2025

iSPARK srl respects your privacy and is committed to protecting your personal data. This Privacy Policy (“Policy”) explains how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. This Policy applies to iSPARK srl, and it governs any and all data collection and usage by us.

Data We Collect

When you use our website or contact form, we may collect:

Name
Company name
Email address
Any information you voluntarily include in your message

We do not collect sensitive personal data. When you visit our website, certain information may be collected automatically, including IP address, browser type, and access times. This data is collected through server logs and is used for security and operational purposes only. We use only essential cookies required for the operation of the website.

How We Use Your Data

We use your data only to:

Respond to your enquiries
Communicate with you about our solutions and services
To send you promotional emails containing information we think you may like when we have your consent to do so
To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so
To customize our website according to your online behaviour and personal preferences
Maintain business records

We do not sell or rent your personal data.

Legal Basis for Processing

Under the GDPR, we process your data based on:

Legitimate interest (responding to business enquiries)
Consent (when you submit a contact form)

Your Rights as a Data Subject

Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU you have certain rights as a Data Subject. These rights are as follows:
-The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.
-The right of access: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to solutions@ispark.eu.
-The right to rectification: this means that if you believe some of the date, we hold is incorrect, you have the right to have it corrected. You can do this by sending us an email with your request to solutions@ispark.eu
-The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of same. You can do this by sending an email to solutions@ispark.eu

-The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to solutions@ispark.eu

-The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at solutions@ispark.eu

-The right to object: this means you can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to solutions@ispark.eu

Data Storage and Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Data Sharing

We do not share your personal data with third parties, except:

When required by law
With trusted service providers who help operate our website under confidentiality obligations
as necessary to provide services or products you have ordered
in other ways described in this Policy or to which you have otherwise consented
in the aggregate with other information in such a way so that your identity cannot reasonably be determined
as necessary to maintain, safeguard and preserve all the rights and property of iSPARK srl

Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

Our website may use essential cookies for basic functionality. We do not use cookies for advertising or profiling.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.